Cookie Policy SigNeon360
Last updated: September 10, 2025
This Cookies Policy explains how SigNeon360 (“we,” “us,” “our”) uses cookies and similar technologies on signeon360.com. Cookies help our site work (cart, checkout, login), remember your preferences, and—only with your permission—measure usage or support advertising. WooCommerce
If you have questions, please see Contact on our site.
1) What are cookies?
Cookies are small text files stored on your device when you visit a website. They can be session cookies (expire when you close the browser) or persistent cookies (stay until they expire or you delete them). Sites may also use pixels/web beacons for similar purposes.
2) How we classify cookies
- Strictly necessary (essential): Required for the site to function—e.g., to keep items in your cart, run checkout, and stay logged in. (These run without consent because the site won’t work without them.) WooCommerceWordPress Developer Resources
- Preferences (functional): Remember choices such as dismissing a store notice. WooCommerce
- Analytics (optional): Help us understand site performance and improve UX (e.g., Google Analytics). These run only with your consent. Google Help
- Advertising/marketing (optional): Help measure ads and build audiences (e.g., Meta Pixel). These run only with your consent. Facebook Developers
Under UK/EU rules, non-essential cookies (analytics/ads) require prior consent and a way to change your mind later. ICOGDPR.eu
3) Cookies we set
A) Essential store cookies (WooCommerce front-end)
Cookie | Purpose | Typical Duration |
---|---|---|
woocommerce_cart_hash | Detects when cart data changes | Session |
woocommerce_items_in_cart | Tracks items in cart | Session |
wp_woocommerce_session_ | Unique code to find your cart in the DB | ~2 days |
woocommerce_recently_viewed | Powers “recently viewed” products | Session |
store_notice[notice id] | Remembers dismissal of a store notice | Session |
WooCommerce states no personal info is stored in these cart cookies.
B) WordPress cookies (accounts/admin & core behavior)
Cookie | Purpose | Typical Duration |
---|---|---|
wordpress_[hash] | Authentication (admin area) after login | ~2 days (14 days if “Remember me”) |
wordpress_logged_in_[hash] | Indicates you’re logged in | Session/persistent until expiry (see above) |
wp-settings-{time}-[UID] , wp-settings-[UID] | Customizes admin/site view for your user | Persistent (varies) |
wordpress_test_cookie | Checks if cookies work in your browser | Session |
wp_lang | Stores selected login language | Session |
Comments (if enabled on parts of the site):comment_author_{hash}
, comment_author_email_{hash}
, comment_author_url_{hash}
– remember your details for next time (≈ 1 year).
Admin-only cookies (e.g., tk_ai
, WooCommerce suggestion dismissal cookies) are limited to /wp-admin
users.
4) Analytics cookies (optional; only if you consent)
If enabled, we may use Google Analytics 4 (GA4) to collect aggregated usage stats (page views, session counts). GA4 uses first-party cookies such as _ga
(distinguishes users; commonly up to 2 years) and _ga_*
(session/instance IDs). These load only after consent and you can withdraw any time.
Examples (names/expiries can vary by configuration and may change over time—see your banner for the latest):
5) Advertising/marketing cookies (optional; only if you consent)
If enabled, we may use advertising tags (e.g., Meta Pixel) for ad measurement and audiences. Meta may use _fbp
(first-party identifier; often ~3 months) and parameters like fbclid
/_fbc
. These load only after consent and can be turned off at any time.
6) Your choices
- Grant/deny consent: Our cookie banner lets you accept, reject, or customize non-essential cookies. You can also change or withdraw consent later via the banner’s “Cookie Preferences” link (in the footer or banner re-open control). (UK/EU rules require freely given, informed, specific, and revocable consent.) ICOGDPR.eu
- Browser controls: You can block/delete cookies in your browser. See vendor guides for Chrome, Firefox, Edge, Safari, Opera, and Brave.
- Do Not Track: Some browsers offer DNT. While there’s no uniform DNT standard, you can still use our banner to control non-essential cookies.
Refusing non-essential cookies won’t break checkout or account access; essential store cookies will continue so the site works.
7) International visitors
If you visit from the UK/EU, PECR + UK/EU GDPR require prior consent for non-essential cookies; we honor those requirements. Other regions may have different rules; we apply best-practice consent for analytics/ads.
8) Updates
We may update this Policy (e.g., if we add or remove tools). The “Last updated” date shows the latest version. Your banner and this page will reflect material changes to categories/cookies.
9) Contact
Questions about cookies? Use the contact options on our site.
- Phone: +44 7768 855343
- Email: customers@signeon360.com / orders@signeon360.com / returns@signeon360.com
- Live Chat: use the link on our Contact page during business hours
- FAQs & production timelines: see the Contact page FAQ (includes production 5–7 business days and warranty overview).